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Customer Service Manager Jobs in Boston

The Boston job market is still very strong, particularly when compared to the rest of the US. Over the last year, job postings in Boston, MA have declined by 20% relative to a national decline of about 32%.

Following are the Customer Service Manager jobs that are listed in the Boston Area.

 

Boston Sports Clubs - Downtown Crossing, Boston, MA --- 2 days ago

The Customer Service manager reports directly to the General Manager. Analyze member feedback source to determine improvements in processes and service.

OneUnited Bank, Boston, MA 02110 --- 5 days ago

Handle inquiries from subordinates regarding customer service; customer’s complaints, and daily correspondence. Initiates potential new customer contacts.

Boston Sports Club, Boston, MA 02115 --- 6 days ago

Ensuring that the club provides high levels of customer service, a consistently clean club, friendly service and responds to member feedback.

Destination Weddings Travel Group, Wayland, MA 01778 --- 6 days ago

Support the company goals of customer retention and reputation. Must be comfortable dealing with upset customers via the phone and email.

Amazon.com Services, Inc., North Reading, MA --- 6 days ago

Measure customer satisfaction and improve services. You will provide and promote excellent customer service within the organization and find unique ways to deal…

Alternative Transportation Systems (ATS), Boston, MA --- 13 days ago

Excellent customer service and interpersonal skills. Quality Assurance – The manager will conduct all aspects of customer service education, phone etiquette and…

OmniGuide, Lexington, MA 02421 --- 9 days ago

Minimum of five years of progressively responsible customer service experience, including a minimum of three years of customer service/order management…

Ikea, Stoughton, MA 02072 --- 7 days ago

Handles escalated customer issues that cannot be resolved at a coworker level. Understands and recognizes coworker contribution through customer feedback…

Dependable Cleaners, Brookline, MA 02446 --- 8 days ago

The Manager is responsible for developing and working with their customer service/counter team to achieve sales and service expectations as well as delivering…

Boston Children's Museum, Boston, MA 02210 --- 16 days ago

Proven ability to be a role model of customer service, demonstrate flexibility and manage staff in a fast-paced environment where demands often change.

Dependable Cleaners, Hingham, MA 02043 --- 19 days ago

The Assistant Manager is responsible for developing and working with the customer service/counter team to achieve sales and service expectations as well as…

Deloitte, Boston, MA 02116 --- 14 days ago

We deliver set of customer focused work: Minimum of 15 years of business strategy consulting or other relevant project experience, with focus on customer…

Partners HealthCare(PHS), Somerville, MA 02145 --- 26 days ago

Manage assigned customer service escalation teams to manage more complex issues. Experience: More than 7 years of related medical billing and/or customer…

Dependable Cleaners, N Weymouth, MA 02191 --- 22 days ago

The Manager is responsible for developing and working with the customer service/counter team and home delivery specialists to achieve sales and service…

Long Distance Post/Belmont Telecom, Belmont, MA --- 30+ days ago

Manage a small group of customer service representatives. Proven record of providing excellent internal and external customer service.

Deloitte, Boston, MA 02116 --- 30+ days ago

Strong understanding of customer service delivery models. 8+ years’ experience working in customer transformation, customer care strategy, service delivery,…

Cybereason, Boston, MA 02116 --- 30+ days ago

Observe and propose ways to improve customer retention, drive upsells, and/or heighten customer advocacy. As the Global Program Manager for the Customer Success…

Burgin Platner & Co., Quincy, MA 02169 --- 30+ days ago

Experience: Two years Personal Lines experience in an agency or company customer service department. Initiates changes and corrections based on customer…

KSARIA Corporation, Methuen, MA 01844 --- 30+ days ago

Enter customer orders and confirm order receipt and delivery dates with customers. Work with all internal functional managers to develop a cohesive response to…

OfficeMax/OfficeDepot, Boston, MA --- 30+ days ago

; This person will work closely with the management team to build a client/customer centric culture in the store and motivate and inspire associates to build…



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