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Help Desk Jobs in Boston

The Boston job market is still very strong, particularly when compared to the rest of the US. Over the last year, job postings in Boston, MA have declined by 20% relative to a national decline of about 32%.

Following are the Help Desk jobs that are listed in the Boston Area.


Boss Search Group, Boston, MA --- 13 days ago

Background in Technical Service and Help Desk. Seeking applicants with IT Help Desk Backgrounds that understand great service. Asks for help as needed.

Bay Savings Bank, Waltham, MA --- 9 days ago

Provide extended hours help desk support including evenings and weekends. Open, direct and/or resolve trouble tickets submitted through the Help Desk system.

Locus Robotics, Wilmington, MA --- 7 days ago

1+ year experience in Help Desk or Systems Support role. This is a great opportunity for someone that wants to apply their help desk experience in the fast…

Protocol Networks, Ipswich, MA --- 9 days ago

A Help Desk Engineer will: Educational background in IT, specifically Help Desk and/or Networking. Provide basic Help Desk coverage and support in an accurate,…

Protocol Networks, Marlborough, MA 01752 --- 13 days ago

Educational background in IT, specifically Help Desk and/or Networking. Must have experience working on a Help Desk, Technical Troubleshooting experience,.

TILL, Inc., Dedham, MA 02026 --- 20 days ago

TILL is seeking a full time Help Desk Technician to provide Level 1 support for TILL’s technology footprint. Position based out of TILL’s Dedham office.

Protocol Networks, Lexington, MA --- 15 days ago

Educational background in IT, specifically Help Desk and/or Networking. Provide basic Help Desk coverage and support in an accurate, timely, and professional…

Enterprise Bank, Lowell, MA --- 19 days ago

We are currently looking for an energetic, detailed, and computer savvy Help Desk professional with experience working in a Help Desk environment supporting our…

Risk Strategies Company, Boston, MA 02110 --- 15 days ago

3+ years of supervisory experience in a Help Desk environment supporting remote access software and computer hardware/software systems.

MERSEN, Newburyport, MA --- 21 days ago

Support is provided in the form of Help Desk support and data center services. Providing pro-active infrastructure and help desk service to delivery high…

Rand Whitney / The Kraft Group, Foxborough, MA 02035 --- 21 days ago

Execute specific event checklists respond to calls, help users make the event successful. The Helpdesk is the Front line of defense for end user issues, _*The…

Boston University, Boston, MA 02215 --- 30+ days ago

Serve as the BU community’s primary point of contact for all 200+ IS&T-provided IT services, leveraging enterprise knowledge, and technical expertise to assess…

American Renal Management, Beverly, MA 01915 --- 30+ days ago

Help Desk Senior Hardware Specialist. The Help Desk Senior Hardware Specialist is responsible for all hardware support items. This is a Full-Time position.

American Renal Management, Beverly, MA 01915 --- 30+ days ago

Assist with additional Help Desk functions as needed. Help with answering phones and the triage of tickets. Process all access related tickets including but not…

Kraft Kennedy, Boston, MA --- 30+ days ago

Preferably help desk support certified: The Support Practice Group of Kraft Kennedy is seeking applicants for the full time position of Helpdesk/Level 1, which…

Tremont Credit Union, Milton, MA 02186 --- 30+ days ago

Under the direction of the IT Manager, the IT Help Desk Specialist is responsible for the effective operation and support of the Credit Union's Computer Systems…

Vinfen, Cambridge, MA 02141 --- 30+ days ago

As a Helpdesk Technician, you will work on the IT team to provide support directly to Vinfen end users of a newly implemented Electronic Health Record Keeping…

Cambridge Health Alliance, Somerville, MA --- 30+ days ago

Provide user support and customer service on CHA-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.


Minimum of one (1) year of IS help desk, technical support, or call center experience required. Provide the Medical Center with a central point of contact for…

Open Letter Marketing, Lawrence, MA 01843 --- 30+ days ago

Proven experience as a help desk tech or other customer support role. Open Letter Marketing is a fast-growing, online direct-to-seller marketing company that…

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